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The customer may request a correction of the following demographic information:
Name;
Date of birth;
Social Security number;
Date of marriage;
Address; or
Sex (including gender change)
These changes do not usually cause a change to a customer’s eligibility or costs but must be reviewed for possible impact.
The type of proof depends on the type of change:
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When the change is a... |
Then the proof required includes... |
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Name change or correction |
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| When a customer has a Mononymous name |
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Date of birth correction |
See Proof in MA501. |
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Social Security Number correction |
See Proof in MA532. |
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Date of marriage correction |
See Proof in MA1502R |
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Address change |
See Proof in MA1502A |
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Sex correction, including gender change |
Accept the customer’s statement. NOTE Warn customers who are eligible for Medicaid and Medicare that this type of change may prevent AHCCCS from paying the Medicare Part B premium when SSA records do not match. |
This applies to all programs.
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Program |
Legal Authorities |
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All Programs (except KidsCare) |
42 CFR 435.916 |
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KidsCare |
42 CFR 457.343 |