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Customers identified in this section may not be able to gather proof needed for the eligibility process and may need extra help.
The state worker will make reasonable efforts to obtain proof on behalf of the customer when the customer is unable to cooperate with the application process because the customer:
Is Homeless,
Has a physical or mental impairment, or
Is Incapacitated.
When a customer is incapacitated, a Physician’s Statement of Incapacity (DE-217) may be needed to help get information to approve eligibility. For example, it may be needed to authorize release of financial or medical information to the Agency.
Customers may be referred to a Public Fiduciary when there is no one with the authority to manage the customer’s affairs or willing to help in the application process.
See Public Fiduciary Referral Examples
When an ALTCS customer is incapacitated see ALTCS Interview for an Incapacitated Customer.
Term |
Definition |
Homeless |
A person who does not have a fixed residence. For example:
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Incapacitated |
A person who is physically and/or mentally unable to apply for Medical Assistance for him or herself and is unable to authorize someone in writing to act as a representative.
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Program |
Legal Authorities |
All programs except QMB and KidsCare |
42 CFR 435.914 R9-22-1407 R9-22-1501(D) R9-28-401.01 |