519 Interview

A personal interview is required for ALTCS financial and medical eligibility.

A personal interview is not required for any other MA program.

Term	Definition
Financial Interview	A personal interview is required for ALTCS financial eligibility. In most cases, a telephone interview may be scheduled in place of a face-to-face interview. Either the customer or the customer’s representative may attend the interview.
Medical Interview	The PAS Assessor must meet with the customer to complete the medical assessment required for ALTCS eligibility. The medical interview can be: Face-to-face; By telephone; or Virtual.
Face-to Face Interviews	A face-to-face interview may be conducted in any of the following locations: An ALTCS office; The customer’s home; Any other location that helps the customer or representative attend the interview.
Virtual Interview	An interview that takes place using electronic devices rather than an actual meeting space.

Interviews may be scheduled by phone or mail. Interview information is entered into the case file.

This requirement applies to the following program:

Program

Legal Authorities

ALTCS

42 CFR 435.907; 42 CFR 435.916

ARS 36-2934.G

AAC R9-28-303; R9-28-401