P528 Verifying KidsCare and Freedom to Work Premium Payments
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P528 Verifying KidsCare and Freedom to Work Premium Payments

 

Program

Manual Section

KidsCare

FTW

MA528

 

Procedure

Take the following steps to verify a customer’s premium payment for KidsCare and Freedom to Work:

Step

 Action

1

From the PMMIS main menu, enter “FI630” in the “NTR” field and press ENTER.

2

In the “Account ID” field , enter the following information:

  • For Freedom to Work customers, enter the customer’s AHCCCS ID.

  • For KidsCare customers, enter their group ID number, followed by “00”.

NOTE     When the customer cannot provide the group ID number, it can be found on the “Premium History” screen in HEAplus.

Once you have entered the ID, press ENTER.

3

This screen will show the customer’s current payment status. A “P” under the ST column indicates that the premium was processed. A “B” indicates that the premium amount has been billed.

When the customer has an overdue unpaid premium, the FI630 screen will display a message, as in the picture below: