P1304 Processing Applications for SMI A and SMI B Customers

 

Program

Manual Section

SSI-MAO

MA1304

 

Procedures

1) SMI Categories

The chart below shows how to identify the SMI category and what medical documentation is needed from the Tribal/RBHA or integrated health plan:

Category

Functioning Level

Medical Documentation Needed

SMI A

Meets the functional criteria for:

  • Unable to live in an independent living setting or

  • Risk of serious harm to self or others

At Initial Application:

SMI Determination Summary and/or Molina supplemental form “SMI Eligibility Outcome”

 

At Renewal

SMI Determination (PM form 3.10.1) from the Tribal/RBHA that gives the current functional limitation.

 

For SMI A Sample Review:

  • The AHCCCS Medical Benefit Disability Report (DE-121) form; and

  • Medical records and progress notes dated within the last year that identifies the current functioning level. When the medical records are more than 3 months old, updated progress notes dated within the last 3 months are needed.

SMI B

Does not meet the criteria for SMI A, but does meet the criteria for dysfunction in role performance or risk of deterioration

At Initial Application:

  • SMI Determination PM form 3.10.1 or Molina supplemental form “SMI Eligibility Outcome”;

  • Medical records within the last year that support and validate the SMI Determination Summary and current functioning level;

  • When the medical records are more than 3 months old, updated progress notes dated within the last 3 months are needed; and

  • Either of the following:

    • AHCCCS Medical Benefit Disability Report (DE-121) form; or

    • SSA Disability Report (SSA-3368-BK form) completed within the past year.

 

At Renewal:

  • SMI Determination (PM form 3.10.1) form from the Tribal/RBHA verifying the current functional limitation with supporting medical documentation; and

  • Either of the following:

    • A new AHCCCS Medical Benefit Disability Report (DE-121) form; or

    • SSA Disability Report (SSA-3368-BK form) completed within the past year.

 

2) Initial Eligibility

Follow the steps below to determine initial eligibility:

Step

Action

1

Is the customer at least age 65 or already disabled per the SOLQI?

  • If YES, STOP. Process the application. A DDSA referral is not required.

  • If NO, continue to step 2.

2

Do you have all of the information needed to process the case?

  • If YES, continue to step 3.

  • If NO, STOP. Request additional information. See section 3 below.

3

Does the customer meet all other eligibility requirements?

  • If YES, continue to step 4.

  • If NO, STOP. Process the application using the appropriate denial reason.

4

Did the Tribal/RBHA provide the required medical documentation?

  • If YES:

    • Approve presumptive eligibility;

    • For SMI B, forward the DE-121 form and medical documentation to DDSA for a medical determination. See How to Complete a DDSA Referral for more details; and

    • Follow-up on the DDSA decision per instructions in SMI DDSA Process below.

  • If NO, request additional information. See section 3 below.

 

3) Requesting Additional Information

When the Tribal/RBHA does not provide the financial or medical documentation needed to make a decision, follow the steps below.

Step

Action

1

Send a Request for Information (RFI) to the customer.

 

2

Was the requested information received?

  • If YES, continue to Step 3.

  • If NO, STOP. Deny the application for the appropriate reason.

3

Is the customer SMI A?

  • If YES, process the case. 

  • If NO, process the case and forward the medical documentation to DDSA. See How to Complete a DDSA Referral for more details.

 

4) Reviewing the DDSA Decision

Follow the steps below when you receive the DDSA decision.

Step

Action

1

Document the DDSA decision in case notes.

2

Does the DDSA report show that the customer is disabled?

  • If YES, enter the Diary Date on the “Disability” screen. Verify the Disability verification factor. Continue to step 3.

  • If NO, do not verify the Disability verification factor. Enter the DDSA denial information on the “Disability” screen. Continue to step 3.

3

Process the application.

 

5) SMI A Sample Review

For reporting requirements, AHCCCS must complete the DDSA referral process on a sample of customers that meet the definition of SMI A.

Follow the steps below to complete an SMI A Sample Review:

Step

Action

1

Send an RFI to the customer to complete the DDSA packet.

2

Was all the completed DDSA received?

  • If NO, STOP. Discontinue eligibility for failure to complete a DDSA.

  • If YES, complete a DDSA referral (see How to Complete a DDSA Referral for more details). Continue to step 3.

3

When a DDSA decision is received, follow the steps in Section 4 above.