Program |
Manual Section |
ALTCS |
Follow the steps in the table below when a customer is identified as potential DD
Step |
Action |
1 |
PAS is referred |
2 |
PAS Assessor completes PAS interview as soon as possible, using both electronic tools if needed. See Identifying the Appropriate PAS Tool. During the interview, the PAS assessor must:
|
3 |
Request medical records. |
4 |
Medical records are returned, and PAS is written up. |
5 |
Send the DDD referral to the appropriate Intake Referral email box (based on geographic region), and be sure to include all the following documentation:
NOTE DDD has specific requirements depending on the qualifying DDD diagnosis. They are as follows:
|
6 |
DDD makes their decision based on information provided by ALTCS (medical records, application) and returns referral to ALTCS. |
7 |
Update the DD status in HEAplus and enter the DD or EPD PAS as appropriate. |
8 |
The Benefits and Eligibility Specialist receives notification of PAS completion and processes application. |