Program |
Manual Section |
CRS |
When a CRS application is received by the CRS Unit, the application is entered into HEAplus by the administrative staff. Follow the steps below to process a CRS application:
Step |
Action |
1 |
Check for current AHCCCS eligibility. Is customer currently eligible?
|
2 |
Instruct the customer to apply for AHCCCS. NOTE It is important to explain the difference between an AHCCCS application and a CRS application.
|
3 |
Monitor the AHCCCS application for a decision for14 days. Was the customer approved for full service acute care or ALTCS/DDD?
|
4 |
The AHCCCS CRS Nurse reviews the CRS application packet and requests more information if needed from the current health plan, the application referral source or the parent or representative to make the CRS designation determination. |
5 |
When the information is received, the AHCCCS CRS Nurse (and as needed, the CRS Manager) reviews all information provided
|
6 |
Refer the CRS application and supporting documents to the CRS Physician Consultant for a decision.
|
7 |
Approve the CRS application and send the approval notice to the customer and the health plan. |