C CRS Re-Designation

 

Program

Manual Section

CRS

MA1109C

 

Procedures

When CRS customers that have previously opted out contact the CRS Unit to be reinstated take the following steps:

Step

Action

1

Check PMMIS. Is the customer’s request within 12 months from the month their opt-out choice posted to PMMIS?

  • If YES, update HEAplus and send a request to MCDU to end-date the opt-out record on RP167 and add the CRS designation.

  • If NO, skip to Step 3.

2

If outside of 12 month timeframe, a new application must be submitted to the CRS Unit.