A How to Verify BCCTP Treatment Status

 

Program

Manual Section

BCCTP

MA1402

 

Procedures

BCCTP status forms (BC-240 or BC-241) must be completed at each renewal when the customer remains within the BCCTP period of eligibility. By completing these forms, customers may re-qualify for BCCTP without a new application when they meet all of the following requirements:

 

The BCCTP Unit sends treatment verification forms to the health plan according to the following schedule:

If the diagnosis is…

The treatment verification forms are sent…

A pre-cancerous cervical lesion

3-4 months after approval and during the renewal process.

NOTE     If the first verification form received does not show a treatment end date, re-verify every two months until a treatment end date is reported.

Breast or cervical cancer

Each February 1st and August 1st until a treatment end date is reported.

 

Complete the following steps to verify treatment status for BCCTP eligibility:

Step

Action

1

Complete the appropriate form to send to the health plan.

Use the Initial Treatment Status (BC-240) form when:

  • It is the first time you are requesting BCCTP treatment status; or

  • You previously received a BC-240 that was missing the:

    • Treatment begin date,

    • Tumor size for invasive breast cancer, or

    • Tumor staging for invasive breast cancer or invasive cervical carcinoma.

Use a Treatment Status Update (BC-241) form for all other scenarios.

Enter the due date in the blank field at the bottom of page one. The form must be returned within 10 calendar days.

2

Send the completed form to the appropriate health plan using the e-mail address in the Health Plan Contact Information table shown below this procedure.

NOTE     If any of the e-mail addresses appear to be incorrect, send a Policy Clarification Request (PCR) to report the change.

3

Was the form returned within 30 calendar days?

  • If YES, skip to step 5.

  • If NO, send a follow-up e-mail to the health plan requesting the status of the form. Request that the form be completed and returned within 5 calendar days. Continue to step 4.

4

Was the form returned within 5 calendar days of the follow-up e-mail?

  • If YES, continue to step 5.

  • If NO, STOP. Submit a Policy Clarification Request (PCR) explaining all attempts that have been made to get the form completed. Attach copies of the e-mails to the PCR submission. The Office of Eligibility Policy will evaluate the situation and determine the next steps.

5

Compare the information on the form with the information in HEAplus. Update HEAplus with any information that has changed.

6

Upload the form to HEAplus using the document type “Medical Records”.

7

Mail a copy of the completed form to the referring AZ-NBCCEDP agency:

  • AZ-NBCCEDP Data Supervisor
          ADHS, Well Woman HealthCheck Program
          150 North 18th Avenue, Suite 300
          Phoenix, AZ 85007-3242

  • AZ-NBCCEDP Manager
          Navajo Nation
          PO Box 1390
          Window Rock, AZ 86515

  • AZ-NBCCEDP Administrator
          The Hopi Tribe
          PO Box 123
          Kykotsmovi, AZ 86039

 

Health Plan

Email Address

Arizona Complete Health Complete Care Plan

AzCHIntegratedCM@azcompletehealth.com

Banner-University Family Care

AHCCCSDeliverables@bannerhealth.com

Molina Complete Care

MCCAZ_EPSDT@magellanhealth.com

Mercy Care Department of Child Safety Comprehensive Health Plan (DCS/CHP)

CCR-HospitalCensus@AETNA.com

Health Choice Arizona

hchhcacasemanagement@healthchoiceaz.com

UnitedHealthcare Community Plan

uhccpazcompliance@uhc.com and Cc:yesenia_ornelas@uhc.com

American Indian Health Program

casemanagers@azahcccs.gov