1

Is there hub data available for all income sources?

• If YES, continue to step 2.

• If NO, STOP. Get proof of income for all incomes with no hub data, or Expenses Exceed Income (EEI) information when there is no income.

2

Is the current income from the hub below the income limit and there is no change in the income source?

• If YES, STOP. No further proof is required.

• If NO, continue to step 3.

3

 Did the customer have earnings at the last determination, and now has Unemployment Insurance benefits?

• If YES, STOP. Update the previous income to show “No longer receiving from this source” and verify the factor. No further proof is required.

• If NO, continue to step 4.

4

Does the hub check show that the customer is under the limit and the previous hub data showed no income at the last eligibility determination?

• If YES, STOP. No further proof is required.

• If NO, continue to step 5.

5

Does the hub check show that the customer is below the income limit but there is a new income source?

• If YES, STOP. Get proof of income.

• If NO, continue to step 6.

6

Does the hub check show that the customer has income over the limit but had income below the limit or no income at the last determination?

• If YES, STOP. Get proof of income.

• If NO, review the prior steps and check with your supervisor. Submit a PCR if you and your supervisor are unsure if you need to request verification.