Program |
Manual Section |
All programs |
When a customer is receiving wages from the Census Bureau, follow the steps to enter the income into HEAplus.
Step |
Action |
1 |
The U.S. Census is conducted once every 10 years. Is the census scheduled for this year or next year?
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2 |
Ask the customer if they are a temporary census worker.
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3 |
Is the income listed on the “Confirm Income from electronic sources” page in HEAplus?
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4 |
On the “Confirm Income from electronic sources” page:
Important! Add a case note explaining the work-around. For example: “To allow the system to correctly count the income, answered that electronic source was not correct and selected "Never received income from this source", then manually entered the income as Census Income -Temporary on the Other Income” page.” |
5 |
On the Types of Income screen, answer the Income Information questions as follows:
Navigate to the next screen. |
6 |
On the Additional Income screen, select “Yes” for “Does anyone in your household receive money from another source?” and choose the person receiving the temporary census income. Navigate to the next screen. |
7 |
On the Other Income screen, select “Census Income – Temporary (e.g., individual as a Census taker)” for the income type and enter the income amounts from the hub checks or from proof the customer provided. Continue processing the application. NOTE When the income entered is reasonably compatible, verify the income factor. |